Jira Service Desk Customer Portal

If your service desk has a knowledge base, customers can also self-service requests by searching for articles. You must be a project administrator to customize what customers can do in the portal, and change the look and feel of it. To access your customer portal, click Customer Channels in the project sidebar.

29 Nov 2016 - The customer portal is the site where customers file and track requests. It is a simple, easy to use portal where end users can navigate and search for request types, knowledge base articles, and view all the service desks they have access to.

Every Jira Service Desk project comes with an online portal that your customers use to interact with your service team. Here are some best practices on how to

This page lists the app points for the customer portal in Jira Service Desk (Server). Web Fragment Finder can be useful when looking for Jira UI locations.

14 Nov 2018 - In JIRA Service Desk Cloud, the sign up for account URL is not included in the Customer Portal, even if public sign up is enabled per the

Solved: Am I able to customize the following Service Desk page? If so, how? Can you customize Service Desk Customer Portal pages? (ex: Get IT help) If this isn't enough, you can try out Service Pack for JIRA Service Desk. View More

28 Sep 2018 - Objective. How can I manage access to Jira Service Desk portal? You have several options for managing customer access to your portals.

28 Oct 2013 - This is part one of a series of blogs taking an inside look at Jira Service Desk, the newest member of the Jira family. Meet the customer portal.

1 Oct 2018 - This article discusses one option for configuring custom URLs for the JIRA Service Desk customer portal. This will allow you to provide a simple

1 Apr 2019 - Get started administering Jira Service Desk You can share your portal's URL by selecting Customer channels from the project sidebar and

Good day! I am trying to understand the logic on how JIRA project permissions and JIRA Service Desk permissions work together. In the default JIRA.

You can translate your: customer portal, including announcements, field names, and portal name From your service desk project, select Project settings ( ) > Language support. See which languages Jira Service Desk supports. Created with

31 Aug 2018 - If you remove the "Service desk customer - portal access" group from the permissions and add the client to the project, the client does not see

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system Help desk portal software for technical and non-technical teams.